We’re thrilled to welcome Pamela Vaughan to our Americana family! In her role, Pamela leads our office operations, optimizing processes, connecting with our cherished customers, and managing our job software for an enhanced customer experience. With a background in customer service, including real estate, financing, and senior care, Pamela brings valuable expertise. Beyond Americana, she dedicates time to volunteering at her church, cheering on her children in sports, and cherishing moments with family and friends. A warm welcome to the family, Pamela!